Jili888 Privacy Policy — Malaysian User Data Protection

1Introduction & Scope of This Policy

Jili888 ("us", "Platform") is fully committed to protecting the privacy of every user who registers and uses our services at jili888.wine. This Privacy Policy is formulated to meet the data protection requirements set out under Malaysia's Personal Data Protection Act 2010 (PDPA) and the best practices of the global online casino industry.

This document details the types of personal data we collect from you, the purposes of such collection, the parties who may have access to your data, the data retention period, the technical and administrative security measures we implement, and your rights regarding your own personal data.

This policy applies to all users of the jili888 platform — including unregistered website visitors, registered members, and any party interacting with our platform via our website, mobile app, or official communication channels. By using the jili888 platform, you acknowledge that you have read and understood this Privacy Policy.

2Personal Data We Collect

Jili888 collects your personal data through three primary channels: information you provide directly during registration and platform use, data collected automatically while you use our services, and information we receive from trusted third parties such as payment providers.

Information you provide directly:

• Full name as shown on identity document;
• Active mobile phone number registered in Malaysia;
• Date of birth for age verification;
• Email address (if provided during registration);
• Bank account or e-wallet number (Touch 'n Go eWallet, GrabPay, Boost) for transaction purposes;
• Government-issued ID (MyKad or passport) for the KYC process;
• Selfie or facial photo for identity verification when required;
• Information you share when contacting our customer support team.

Automatically collected data:

• IP address and network information;
• Device type, operating system, and browser version;
• In-platform activity history — including games played, bets placed, and financial transactions;
• Login session data including time, approximate location, and session duration;
• Cookie information and device identifiers.

3How We Use Your Data

All personal data collected by jili888 is used solely for legitimate and permitted purposes. The following are the primary purposes for which your data is used:

Jili888 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

4Legal Basis for Data Processing

Under Malaysia's Personal Data Protection Act 2010 (PDPA), jili888 processes your personal data on the following valid legal bases:

• Consent: You provide explicit consent during the account registration process. You may withdraw this consent at any time, though doing so may affect our ability to provide certain services;
• Contract performance: Data processing is necessary to fulfil the service agreement between you and jili888, including transaction processing and account management;
• Legitimate interests: For fraud prevention, platform security, and service improvement purposes — where these interests do not override your privacy rights;
• Legal obligation: Some data processing is mandatory to comply with anti-money laundering (AML) laws and financial reporting requirements in force in Malaysia.

5Data Sharing with Third Parties

Jili888 maintains strict confidentiality standards. We only share user data in the following limited circumstances:

• Payment and banking providers: Minimum transaction data necessary to be shared with banks, payment gateways such as FPX, DuitNow, and e-wallet operators to process your deposits and withdrawals;
• Game software providers: Game session data required by software providers such as JILI, PG Soft, and Pragmatic Play to deliver games to you — this data is limited to player ID and session information only;
• Competent authorities: When required by law or a valid court order, we will disclose the necessary data to law enforcement agencies or regulatory bodies;
• Technology service providers: Cloud infrastructure providers, SMS verification services, and analytics tools that help us operate the platform — all are bound by strict data confidentiality agreements with jili888;
• Business merger or acquisition: In the unlikely event that jili888 is involved in a business merger process, users will be notified in advance.

In all cases of data sharing, jili888 ensures that the receiving parties comply with data protection standards equivalent to or higher than those we uphold.

6Data Storage & Security Measures

Jili888 implements multiple layers of technical and administrative safeguards to protect the security of your personal data:

• Advanced-level encryption: All sensitive data is encrypted using AES-256 at rest and SSL/TLS 1.3 in transit;
• Layered access control: Only authorised staff with a legitimate business need have access to users' personal data, and all access is logged and monitored;
• Two-Factor Authentication (2FA): All jili888 internal systems storing user data require two-factor authentication for access;
• Regular security audits: The jili888 platform undergoes regular penetration testing and independent security audits on a periodic basis;
• Secure data backup: Data is automatically backed up to multiple separate locations with full encryption to ensure service continuity.

Data retention period: jili888 retains active account data for as long as the account remains active. Once an account is closed, basic data is retained for 7 years to fulfil AML and tax legal obligations. Data that has exceeded the required retention period will be securely deleted or anonymised.

7Cookies & Tracking Technologies

Jili888 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how users interact with our platform. The following are the categories of cookies we use:

• Essential cookies (required): Required for core platform functions such as login session management, security, and language preferences. These cookies cannot be disabled as they are critical to platform operation;
• Performance cookies: Collects information on how users interact with the platform (most visited pages, response times) to help us improve technical performance;
• Functional cookies: Stores your preferences such as game selections, display settings, and language preferences for a more personalised experience;
• Analytics cookies: Helps us understand aggregated usage patterns without identifying any individual personally.

You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect your ability to use the jili888 platform fully. Note: jili888 does not use third-party advertising cookies or cross-site tracking technologies.

8Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you have the following rights regarding your personal data held by jili888:

To exercise any of the above rights, please contact the jili888 support team via live chat or email at [email protected]. We will process your request within 72 hours for standard cases and not exceeding 30 days for more complex requests.

9Child Data Protection

The jili888 platform is strictly for individuals aged 18 years and above. We do not intentionally collect personal data from children or individuals under the age of 18. The jili888 registration process requires age verification, and any account found to have been opened by an underage individual will be terminated immediately.

If you are a parent or guardian and discover that your child has registered an account on jili888 without your knowledge, please contact our support team immediately. We will verify and close the account, and delete all related data as soon as possible.

10Cross-Border Data Transfers

In the course of its operations, jili888 may need to transfer your personal data to servers located outside Malaysia — specifically for cloud data storage, technical processing, and game service delivery. All such cross-border data transfers are carried out with adequate safeguards including:

• Legally binding data processing agreements with all third-party service providers;
• Ensuring that the recipient country or region maintains an equivalent standard of data protection;
• End-to-end encryption is applied during all data transfers;
• Regular audits of provider infrastructure to ensure ongoing compliance.

By using the jili888 platform, you consent to the data transfers described above, provided that all such transfers are subject to the safeguards set out in this Privacy Policy.

11Links to Third-Party Sites

The jili888 platform may contain references to third-party services such as payment providers or social media platforms. The jili888 Privacy Policy does not cover the data protection practices of any such third parties. We recommend reading each third party's privacy policy before engaging with their services.

Jili888 is not responsible for the privacy practices or content of any third-party websites or services, even if they are linked or referenced from our platform.

12Contact Us & Privacy Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way jili888 handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:

• Email: [email protected] (please mark the subject as "Privacy Complaint");
• Live Chat: Available 24/7 on the jili888 platform — select the "Privacy & Data" category;
• Response time: We are committed to responding to all privacy enquiries within 72 hours working.

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant enforcement body in your country of residence.